Refund policy

At Omni Plate, we want you to be completely satisfied with your purchase. Please read our returns and refunds policy carefully:

1. Returns

  • Our return policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

  • To be eligible for a return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging.

  • We require proof of purchase or a receipt from Omni Plate to process your return.

  • Please do not send your purchase back to the address on the shipping label.

2. Refunds

  • Once we receive your returned item, we will notify you via email or phone to confirm its receipt.

  • We will then assess the item and notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and the credit will be returned to your original payment method within a couple of days.

3. Restocking Fees

  • A restocking fee will be charged on all returned items.

  • The specific amount of this fee depends on the type of product:

    • Electronics and performance products: 25% restocking fee

    • Other returnable products: 20% restocking fee

  • If your order qualifies for a refund, you, the customer, are responsible for paying the shipping and handling fees unless the item received differs from the one you ordered.

  • If we shipped the wrong item, we will provide a return mailing label, and there will be no restocking cost.

4. Canceled Orders

  • In the event of an order cancellation, we apply a 10% restocking fee to cover processing and handling costs.

  • We appreciate your understanding as we strive to maintain efficient operations.

5. Lost or Stolen Packages

  • Omni Plate is not responsible for lost or stolen packages.

  • If a shipment confirmed as delivered is missing, you must register a claim with the delivery carrier.

  • We provide tracking information, so please make every effort to receive your package promptly.

6. Sale Items

  • Only regular-priced items are eligible for refunds; sale items are non-refundable.

7. Exchanges

  • We replace items only if they are received defective or damaged.



You can always contact us for any return question at Help@omniplate.us.